POLICIES

Private in-home Sessions

  • Payment for the entire lesson package is due by the first session with cash, check, Venmo, Cash App, or Zelle.  Mileage, if applicable, will be added to the fee and payable at the first session. No refunds. You may reschedule sessions if needed with 24-hour notice unless it is an emergency.  No shows will not be rescheduled.  Owners need to show proof of current vaccinations.

Group Classes

  • A $35 non-refundable deposit is required to hold your spot for group classes. The deposit will not be refunded or applied to another class if you cancel. The remainder of the payment is due by the first class of the session with cash, check, Venmo, Cash App, or Zelle.  No refunds.

  • Puppies will need to have had at least 2 series of vaccinations of distemper/parvo before they can attend class and be 10 weeks to 5 months old at the start of class (check with your vet if you have questions).  Rabies is not given until 4 months, so your puppy can be in puppy class without it. Bordetella (kennel cough) is also required.  E-mail or bring a copy of the shot records for the trainer to keep to the first class. 

  • Adult Dogs will need to be vaccinated for rabies, distemper/parvo, and Bordetella (kennel cough).  E-mail or bring a copy of the shot records for the trainer to keep to the first class.

  • Expectations: adult dogs need to have experience around dogs other than their pack. They need to be comfortable around other dogs and people. If your dog barks and lunges towards dogs or people while on leash, you should plan on taking private lessons first in order to learn how to manage your dog in a group setting. If your dog has not been around other dogs or been in a store environment, an assessment may be needed before class starts.

  • Dog Aggression: Dogs who are offensively aggressive towards other dogs or humans will not be allowed in a class setting. Owners should plan to take private lessons.

  • Females in heat could be disruptive to the class.  It would be a good idea to wait until she is out of season before participating in a class setting.  Private lessons are highly recommended in lieu of a group class.

DOGS WITHOUT PROOF OF VACCINATIONS WILL NOT BE ALLOWED TO PARTICIPATE IN CLASS.